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See what other customers have said about The Plumbing Lady service. We thank all of these customers for their generous comments, and strive to serve each customer with our company values, including honest communication, cleanliness and quality plumbing work.

Major customers include:

Apart from the more than 1 000 residential customers in Pretoria, various commercial businesses make use of The Plumbing Lady’s plumbing services, including property management companies such as Pretor, Huurkor, First Property, Bescor Properties and Thys Seymour Properties. Body Corporates of flats in Hatfield, Lynnwood and Pretoria East, as well as landlords of shopping centers are regular customers.

Major renovation projects in Waterkloof, Brooklyn, Woodhill have being undertaken for bathrooms and kitchens in existing and new homes.

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The Plumbing Lady - Ronelle

A letter written to the Pretoria Rekord newspaper
Rekord newspaper clipping

Customer comments

“Thank you for such precision, professionalism and quality work Ronelle”.

Pat, 2008

“Highly impressed with your thoroughness and honesty”.

Quintin, 2011

“My kombuiskraan het nog nooit so goed gewerk soos nou nie. Alles lyk reg en baie dankie vir die skoonmaak. Ek kon nie glo toe ek sien alles is klaar skoon nie. Ek sal definitief weer vir jou vra om my te kom help”.

Annelise, 2013

“A Plumber that actually cleans up afterwards”.

Lynne, 2015

“I am the Technical Manager of a 30 year old building with 61 flats. Due mostly to ageing the plumbing system needs a lot of attention. 3 years ago I met the “Plumbing Lady” and since then I have made exclusive use of her service. She is reliable, quick to respond and renders an excellent service. She has done a lot of work for us, including replacement of 8 geysers”.

Nic, 2017

“Ronelle Pagel aka The Plumbing Lady has, for the past so many years, come to my rescue and performed your job with utmost care and perfection. Never needed to call you back on work that was not done correctly. Thank you”.

MdP, 2017

“Ronelle, ons wil net vir jou baie dankie sê vir jul vriendelikheid en die professionaliteit in die bedryf - julle is altyd vinnig om te reageer. Enige loodgieter verwante probleme wat ons met ons eiendoms-portefeulje gehad het was en word vinnig hanteer. Ons sal julle beslis sterk aanbeveel vir enige beleggingseiendom en/of gesinswoning”.

Bessie & Rudi, 2017

“We are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business.  We have recommended your company to others because of our satisfaction with your service. We look forward to doing business with you for years to come”.

Kathy. 2017

“The follow up service has always being consistent. She has on record all the work previously done. It is without trepidation that I can recommend The Plumbing Lady as an excellent and trustworthy company”.

Prof. Botha, 2017

“Ronelle Pagel provides a high quality service, is extremely professional and reliable. She has been doing maintenance and repair work at my home for the past 5 years and I have never had a single complaint. The company is not only professional but is very courteous to its clients. I would recommend it to anyone who is looking for a great plumbing service in their homes or company”.

Brigalia Bam, 2017 (former Chairperson of the Independent Electoral Commission of SA)